Digital Envy is Holding Back In-Store Retail Media

S3 E10 · Apr 14, 2026 · 45 min

Paul Brenner and Michelle Dooley on the four scorecards problem and the illusion of precision.

Show notes

In-store retail media has gone through multiple resets — from camera-based measurement to dwell time, and now back toward proving incrementality across channels. But are we actually solving the right problem?

Tom sits down with Paul Brenner (In-Store Marketplace) and Michelle Dooley (Catalyst Media) to unpack what’s really holding in-store back — and why the industry may be over-indexing on measurement instead of fixing deeper organizational challenges.

What we cover

Why in-store measurement keeps getting reset
The disconnect between merchant, media, and store teams
Why better attribution alone won’t unlock growth
A new approach to aligning stakeholders (Shopper Purchase Rate)
What it will take for in-store media to scale

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